Frequently Asked Questions
You asked. We answered. You deserve to know the truth.
Do you guys really treat only Bermuda and zoysia grasses?
Yes. It’s kind of odd for a lawn company, but we have built our program and model around these two types of grass. We like to work with Bermuda and zoysia because they are more drought tolerant, have fewer insect and fungal issues, and are just really nice to be on. They are our favorite grasses and we have a great plan for them.
Would you guys be willing to make an exception and treat my St. Augustine lawn?
Nope. See above
What is included in the Premium Package?
Pretty much everything… All Turf Fertilizers, Weed Controls, Pre-emergents, Insect, and Disease Controls. All Shrub Fertilizer, insect and Disease Controls. How can we give so much for so little? See our “2 out of 3” Video
Can you explain your billing?
We add the cost of all services you will receive over a 12 month period and divide that into 12 even payment for billing convenience.We invoice on the 1st of the month, and you can pay anytime you’d like. If you are not paid by the 30th your Credit Card is then charged. Credit Cards are the only form of Monthly payment we accept. You can Pre-Pay with a check or Venmo.
Do you guys have contracts?
No. You can quit anytime, but if someone were to quit before 12 months, there is a $150 early cancel charge to cover the extra work we do in the warmer months.
How do I cancel service?
Email us and let us know when you want to discontinue services. If you have been a client less than 12 months, you will have to pay your early cancel fee before the final service date, or we reserve the right to continue service per our agreement until it is paid.
How often do you guys come out?
10 Times per year depending on weather. We come out every 5 weeks, and do both Turf and Shrubs when we are there. Sometimes closer in the growing season, and less in the cold months.
How long until my lawn looks amazing?
It depends on the current condition of your lawn, your irrigation practices, and the tree cover. Generally I don’t need too much Bermuda to get it back to greatness! Bermuda is a turf that would grow in the back of my truck if I planted it there. It is a well behaved grass, and responds like no other to treatments.
How often do you treat my property?
About every 5 weeks.
How long do we have to stay off the lawn after a treatment?
We ask for you to wait until it’s dry. This could be 10 minutes or 30 minutes depending on how hot or humid that day happens to be.
How can I get a hold of someone?
You can leave a message and we will call you, but we encourage you to see if you can find your answers on our site. Many people call and ask questions because it’s easier, I get that. However, we would have to hire another person just to answer questions. That would hurt our efficiency and raise your prices.
This company is about Quality of work for a great price. There are 3 things a service company can focus on. Quality of work, Price of work, and Time given to client. Every company must pick 2. No one can deliver alll 3 and stay in business. We pick Quality of work, and the market here demands Price. Which is why we try to automate so much, we have to always look for ways to save time.
How much experience do you guys have?
John has over 30 years experience in the industry.
What makes you different from other companies?
There are a lot of companies in our industry. Some are doing some great things and others are just plain awful. John is a guy with 35 years experience on all different types of Turfgrass. He has an insane amount of knowledge and experience. John has also built many companies and he knows what people want, what the lawns need, and how to deliver it.
We also just focus on the Bermuda + Zoysia which is different. This allows us to be truly great on those grasses.
This company is about Expertise and Value. There are 3 things a service company can focus on. Price, Quality of work, and Time. Every company must pick 2. No one can deliver alll 3 and stay in business. We pick Quality of work, and the market here demands Price. Which is why we try to automate so much, we have to always look for ways to save time.
How does your pricing compare to others in my area?
We have found that our pricing is very competitive for the area. usually we are one of the lower companies. We recommend calling around and getting proof for yourself. We are not the highest and we are not the lowest. For the results you get and what we charge, you can’t touch us.
Are you eco-friendly?
I do not advertise ourselves as an organic or eco-friendly company, but we are very conscious about what we use and how we use it. We use a lot of organic fertilizers in our lawn program along with organic soil conditioners. Our shrub program uses organic fertilizers. For lawns we practice CSC (Common Sense Controls) including spot treatments, smart products that don’t run off, and very well trained techs. I also have children (and grandchildren) and love the outdoors so I get very protective of it!
How often should I water?
The answer to this one is a little tricky. Every irrigation system is different, and varies on gallons per minute. You will likely have to do some math, or have an irrigation audit done. Your goal should be around 1-1.5 inches per week during the growing season. It’s better to water heavier and less frequently than every day. For example, watering 3 days a week for 20 minutes each day is better than watering 6 days a week for 10 minutes each day.
What time of day should I water?
We recommend watering your lawn and shrubs early in the morning. You don’t want to water at night. If the lawn sits wet all night you could have disease problems. Start your watering early in the morning around 4am so that the cycle is done before the day gets too hot and the sun is beating down.
Bermuda requires less water than most which doesn’t mean it will look great with little water, it means that it will bounce back surprisingly well after a drought.
How often should I mow Bermuda?
With Bermuda and zoysia, you really need to mow them weekly. (Some people like to mow twice a week.) If not, you will have a hard time with weeds in the lawn. These grasses are thicker down by the roots and thinner at the top of the blade. When the grass gets too long, it can’t fight off or choke out weeds. The weeds will crowd out the grass and eventually take over.
How high (or low) do I mow my lawn?
Bermuda and (some) zoysia grasses love to be mowed lower. Bermuda can be cut as low as ½ or ¾ inches (like a golf course).
How low you can mow depends on how smooth your ground is. If the ground is bumpy or not smooth, mowing lower can scalp parts of the lawn, which can do serious damage. We do have a service that can help level the lawn by rolling them in the winter.
Whatever height you decide to mow at, you need to start mowing at that height in March or April. Bermuda has a ‘memory’ and it gets used to the height. If you change the height mid-season you could risk your lawn going brown for weeks or even months.
What kind of mower do I use?
Smaller mowers are better, but if you have a service, they will likely charge you more. So in this order 1. Reel Mower is best. 2. – Small Rotary mower is good. 3. – large walk behind if you have a service.
Do you aerate?
We do a liquid Aeration with all of our Turf It cost less than a physical aeration, and we found that Core Aeration doesn’t last long here in Central Texas. We can do either one.
Do you mow lawns?
No. We found it difficult to compete in an industry that over 50% of the vendors do not even carry General Liability Insurance.
Can you fix my sprinklers?
Not yet, but we are working on adding that service
Can we save our questions for when you (or your tech) is here?
It’s not recommended.
There are 3 things a service company can focus on. Quality of work, Price of work, and Time given to client. Every company must pick 2. No one can deliver alll 3 and stay in business. We pick Quality of work, and the market here demands Price. Which is why we try to automate so much, we have to always look for ways to save time.
If you can look on our site for the answers to your questions, or email them to email@example.com that would save us quite a bit of production time.
What ares do you service?
Honestly, I try to make Georgetown the center of it all. I am slowly working my way out to the other cities.
What is your guarantee?
We guarantee to do everything that we can to give you the best looking landscape possible.
Where can I learn about what I need to do on the Lawn?
Right here. Read through our link and follow John on his Facebook Page JWCA if you want to know about trees.
Why Customers Choose Mister Bermuda
Experience and Expertise
30+ years experience in the lawn and tree care
Great Customer Care
The best customer service you’ll find in the industry
Holistic Approach to Your Property
We won’t just spray and leave – but will help get to the root of the problems
Only The Best Products
We use the highest quality products, even when it is more expensive for us. We never skimp.